Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.muhurthamjewels.ca website (the “Site”) operated by Muhurtham Jewels (“us”, “we”, or “our”).

YOUR ACCEPTANCE TO THE TERMS

Your access to and use of the Site is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Site. By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Site.

EXCHANGE AND REFUND

If for any reason you receive your order and are not satisfied, we will gladly accept items for exchange or store credit within 14 days of your original purchase. Please note that the sales receipt and original packaging must be returned at the time of the exchange at any of our stores in Canada.

Additionally, the items must be returned to Muhurtham Jewels in their original, unworn, undamaged, unaltered condition. Exchanges and store credits will not be permitted after 14 days. www.muhurthamjewels.com does not offer any refunds on returned items and only permits exchanges or store credit which is valid for 14 days from the time of your initial purchase.

Please be aware that any items that have been pre-ordered, used, altered, or damaged will not be accepted for exchange or store credit unless determined defective. Some exclusions may apply.

You can exchange your item by contacting Muhurtham Jewels Customer Service by phone or email or in any Muhurtham Jewels stores in Canada.

For any questions about your purchase or should you need to process an exchange, please contact muhurthamjewels.com customer service at 416-321-7555 or by email at customercare@muhurthamjewels.ca.

PAYMENT POLICY
we accept Credit and Debit cards issued in Canada only.

REPAIR POLICY

If you experience a problem with your jewelry, please bring the item to any of our stores in Canada, and we will arrange a repair as quickly as possible.

 PRICING POLICY

All prices listed on the Website are in Canadian Dollars (CAD) and inclusive of all applicable taxes.

All other potential surcharges are the responsibility of the customer. Should any such surcharges be applied, the shipping provider will contact you for clearing them before releasing your order. Failure to pay these fees will cause the parcel to be returned to us at the customer’s cost.

Product prices are set at the beginning of each season, using existing currency exchange rates. The rates are subject to variation and may go up or down; therefore, prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are marked down at any time during the selling period.

Prices may change at any time due to markdowns or price changes advised by suppliers and vendors. These price changes can reflect at any time throughout the day and may result in the price of a Product increasing or decreasing. These markdowns can be permanent or temporary, and any changes in prices are at the discretion of Muhurtham Jewels and are in line with pricing guidelines from suppliers and vendors.

INTELLECTUAL PROPERTY

The Site and its original content, features, and functionality are and will remain the exclusive property of Muhurtham Jewels and its licensors. The Site is protected by copyright, trademark, and other laws of Canada. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Muhurtham Jewels.

COPYRIGHT POLICY

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Site infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Site on your copyright.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless Muhurtham Jewels and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Site, by you or any person using your account and password, or b) a breach of these Terms.

DISCLAIMER

Your use of the Site is at your sole risk. The Site is provided on an “AS IS” and “AS AVAILABLE” basis. The Site is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Muhurtham Jewels, its subsidiaries, affiliates, and its licensors do not warrant that
a) the Site will function uninterrupted, secure, or available at any particular time or location;
b) any errors or defects will be corrected;
 c) the Site is free of viruses or other harmful components;
or
d) the results of using the Site will meet your requirements.

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of Canada without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Site, and supersede and replace any prior agreements we might have had between us regarding the Site.